Cancellation Policy

At Babykarts we aim at providing 100% satisfaction to our customers. If for any reason you wish to cancel the order, we would be more than happy to help you in the best possible manner and within our capabilities. You will be able to cancel product(s) from your order booked on Babykarts and that post successful cancellation, refunds would be provided as per applicability to the original form of payment (FOP).

You can cancel your order before the product(s) have been shipped by contacting us at 730-319-8577 or emailing us on support@babykarts.in. Applicable refund if any against the cancelled order would be credited to original form of payment (FOP) or an e-voucher can be issued that can be used later in case you wish to buy any of our products in future.

In case, even a single product under an order has been shipped you would not be able to cancel the order

As a part of cart offer or any other discount offer, if a user has purchased one product along with another product, and during cancellation of same, all the products purchased through same cart offer would get cancelled.

For product(s) purchased through specific cart offer or any other discount offer inside the order, if any one of the product gets delivered to the user, then cancellation will not be applicable for all the other products tagged under same cart offer.

In case, the product has been shipped, you will not be able to cancel individual product, as complete shipment / package would get cancelled.

In case, user tries to cancel a product which has already been shipped, all the products which are part of same shipment / package will get cancelled.

Cancellation will not be applicable for all the respective products which are part of shipment / package, if the shipment / package is out for delivery.

In case of a package product i.e. multiple items grouped together as a single unit, Cancellation at of such products would result in the cancellation of the entire product package.

Partial cancellation at package level is not allowed.

For product(s) which are part of a specific package if any one of the product gets delivered to the user, then cancellation will not be applicable for rest of the product(s) which are part of that package.

There may arise certain scenarios wherein it might not be possible for us to accept and complete an order / product(s) inside an order and we may have to cancel the same. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We reserve the right to refuse or cancel any order for any reason at our discretion. Therefore, for product(s) which are part of a specific package inside the order, if any one of the product is cancelled due to above mentioned situations, the user will not be able to initiate cancellation request for the rest of the product(s) which are part of that combo (applicable refund against the cancelled packaged product(s) will be credited to original form of payment).

For any cancellation requests kindly send us your query on support@babykarts.in or whatsapp or call us on 730-319-8577. On receipt of your cancellation request our customer care representative would revert back to you in the quickest time possible.

A variable shipping charge may be levied on all orders below Rs. 500/- (Excluding COD charges, Shipping charges, Taxes or value reduced after application of coupons or any other offer) at all locations with an additional charge applicable at certain locations.

For orders equal to or above Rs. 699 free shipping is available at certain locations only. 

In case of a Cash on Delivery (COD) where the user is initiating a cancellation request, basis which the order value is going below Rs. 699 (Excluding COD charges, Shipping charges, Taxes or value reduced after application of coupons or any other offer), COD + Shipping charges would be deducted / recovered from the original payment made on Babykarts which would be a one time deduction.

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